Frequently Asked Questions

How do you determine the oxygen requirement for my treatment basins?

Thanks to studies carried out by the independent firm GSEE, we are able to accurately calculate the oxygen requirements of each of your wastewater or leachate treatment basins. To do so, complete the Aeration Needs Form and send it to our team !

When should I expect to see results?

If aeration is identified as the appropriate solution for your system, it will produce results. The timing will depend on various factors, such as the organic load, water depth, temperature, number of diffusers and the amount of air being injected. When specific aeration needs and water quality data are provided, we can more accurately calculate oxygen requirements, which helps achieve results even quicker.

Do you offer turnkey solutions?

Absolutely! We can take care of your project from the design phase right through to installation.

How quickly can you set up the system?

We’ve often worked on large-scale projects with very short deadlines. The first step is to assess site conditions, particularly outdoor temperatures, to determine whether installation can take place before ice formation.

If the project has already been designed and tendered, and you are ready to proceed, lead times are typically between 1 and 2 months. This allows time for manufacturing, delivery, and assembly of the required equipment. These projects may also require one of our teams to be on site to supervise installation.

For small to medium-scale projects, delivery can often be completed within 2 to 3 weeks following receipt of the purchase order.

Complete the Deicing Needs Form.

Are there specific equipment considerations for a deicing system?

When planning a deicing system, it is important to ensure that all components are properly protected against freezing conditions, particularly the air supply system.

Bubble Tubing® and Torpedo tubing are designed to remain at the bottom of the water due to their weight, so they are not at risk of freezing. The main considerations are the compressors and any above-water tubing that supplies air to the diffusers.

Compressors should be installed in a location protected from snow and rain, with proper ventilation based on their horsepower and heat output. In some cases, an air dryer may be recommended to prevent condensation from forming in the air lines.

For non-submerged tubing, options such as burying, insulating, or using heated lines can also be considered to ensure reliable winter operation.

How long does it take to de-ice with the Bubble Tubing®?

Deicing with a Bubble Tubing® diffuser at the bottom of the basin works by creating an upward water current. In winter, this circulation brings warmer water from the bottom to the surface, helping to melt the ice layer.

The time required to fully melt surface ice depends on factors such as ice thickness and outside temperature. However, based on our experience, ice typically melts at an average rate of about 2.5 cm (1 inch) per hour.

How can I make sure the tubing won’t be washed away by the current in a river installation?

Bubble Tubing® used for bubble curtains is made from dense PVC and included a stainless steel cable. This cable adds weight to help the tubing sink and stay on the bottom, even in moving water such as rivers or saltwater environments. It also helps secure and stabilize the line against current.

For added stability, the tubing can be anchored using clamps, chains, or weighted blocks, depending on site conditions and flow strength.

For best results, we recommend discussing the installation conditions with our engineering team so they can propose the most suitable anchoring solution for your project.

Do you collaborate on research projects with universities or scientific institutions?

Yes, we occasionally collaborate with universities and research centres on joint research projects. We focus on partnerships that align with our areas of expertise and support the development of our technologies and applications.

If you have a project or idea you would like to explore, we encourage you to get in touch. 

What services does Bubble Tubing® offer?

To best support your projects, we offer a range of services, including:

• An engineering team dedicated to project design and planning
• AutoCAD design services
• Installation support, as well as repair and maintenance services
• Project managers available to review and guide your projects
• Biological expertise for application involving lakes, ponds, and basins
• A demonstration pond to showcase Bubble Tubing® in action
• An international network of partners to provide local support

Do you handle installation?

For projects at construction, commercial, or mining sites, we do not carry out the installation directly. Instead, we provide supervision to ensure the system is installed correctly.

Installation must be performed by an accredited contractor who meets the applicable standards for the site, province, and country. While we do not install compressors or tubing, we remain involved throughout the process to help ensure project success.

My equipment requires repair or maintenance, how should I proceed?

Please contact us to speak with one of our industrial sales representatives. They will guide you through the next steps, whether the work is carried out at our workshop, on-site, or by one of our technicians as part of a maintenance service.

What delivery methods are available?

As our systems can be large and specialized, we take care to package and secure all components properly, including tubing coils and accessories.

We offer delivery by air, rail, sea, or road, depending on your location and project timeline.